Christmas & New Year Opening Times: Closed from 5:30 pm on Thursday 22nd December | Open from 8:30 am on Tuesday 3rd January

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Business Services

Customer Service Support

Great customer service can be the difference between retention and a poor reputation. It’s a crucial part of your business to respond to general enquiries attentively and deal with complaints promptly. But this in itself can be a time-consuming task.

Working to your unique requirements, we’ll keep your business on top of customer communications with your customers, treating them as if they were our own. We’ll have your brand ethos and tone in mind, ensuring a seamless service.

Some examples of customer service could include:

Answering social media messages
Responding to email enquiries
Answering telephone calls
Participating in web forums

If you find maintaining this area of your business overwhelming, we can help. By outsourcing this area of your operations to a Clevertouch Virtual Assistant, we’ll take on the role of a Customer Service Manager, overseeing all processes efficiently and productively.

Our Customer Service Support solutions cover:

Customer care

Customer care
CRM management
Call-handling
Forum monitoring
Responding to emails and social media messages
Dealing with complaints
Data entry and management

Ready to get started?

Talk to us about your current challenges and your vision for your business and we’ll develop a plan. Our VAs will act on behalf of your business, providing the same level of customer service you’d expect as one of our customers.

Get in touch

Registed Address: Clevertouch Limited, 1 Great Fernhill Barns, Gobowen, Oswestry, Shropshire, England, SY11 4NQ

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