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Business Services

Customer Service Support

Great customer service can be the difference between retention and a poor reputation. It’s a crucial part of your business to respond to general enquiries attentively and deal with complaints promptly. But this in itself can be a time-consuming task.

Working to your unique requirements, we’ll keep your business on top of customer communications with your customers, treating them as if they were our own. We’ll have your brand ethos and tone in mind, ensuring a seamless service.

Some examples of customer service could include:

  • Answering social media messages
  • Responding to email enquiries
  • Answering telephone calls
  • Participating in web forums

If you find maintaining this area of your business overwhelming, we can help. By outsourcing this area of your operations to a Clevertouch Virtual Assistant, we’ll take on the role of a Customer Service Manager, overseeing all processes efficiently and productively.

Our Customer Service Support solutions cover:

Customer care
  • Customer care
  • CRM management
  • Call-handling
  • Forum monitoring
  • Responding to emails and social media messages
  • Dealing with complaints
  • Data entry and management

Ready to get started?

Talk to us about your current challenges and your vision for your business and we’ll develop a plan. Our VAs will act on behalf of your business, providing the same level of customer service you’d expect as one of our customers.

Get in touch

© Clevertouch Solutions 2021 | Company no: 12645284. VAT no: 386676240

Registed Address: Clevertouch Limited, 1 Great Fernhill Barns, Gobowen, Oswestry, Shropshire, England, SY11 4NQ

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